Swim School FAQs

Frequently asked questions about Swim School

  • It doesn’t have to take long to learn the basics, but becoming a swimmer is a life skill and takes time and practice. The Stingrays Swim School method is progressive and aims to prevent bad habits.
  • Becoming a “swimmer” depends on many things, including your child’s age, willingness to learn, how often they swim and your goals.
  • We recommend continuing lessons until your child is comfortable in any depth and can swim and breathe over extended distances, before moving into our stroke-development and Pre-Competitive stages.
  • Disabled children are warmly welcomed. Please discuss any individual needs with the Swim School Manager so that we can support your child appropriately.
  • It is normal for some children to feel upset initially, as swimming can be a new and daunting environment.
  • Over time, your child will build trust, confidence and understanding through our supportive teaching approach.
  • Discontinuing lessons may reinforce their fear. Please trust the process, as enjoyment of swimming usually develops with time and consistency.
  • If your child has flu-like symptoms, a fever, vomiting or digestive problems, please do not bring them to the pool.
  • If your child has a long-term illness or injury that prevents attendance, please email the Swim School Manager.
  • Please ensure that all relevant medical information is declared on your club registration form in Swim Club Manager.
  • A swimming costume, trunks or jammers. Board shorts and baggy clothing should be avoided because they hinder movement in the water.
  • Well-fitting goggles are essential. Poorly fitting goggles, or goggles that repeatedly fog up, can disrupt learning and comfort.
  • A towel. Please arrive approximately 10 minutes early to allow enough time to change before the lesson begins.
  • Please email the Swim School Manager to check availability, discuss your child’s current swimming level and arrange a free trial.
  • Yes. Where spectator facilities are available, parents may view lessons from the designated viewing area or spectator gallery.
  • Parents should not normally remain on poolside because of pool-safety and safeguarding considerations.
  • Children’s attention can also naturally shift towards their parent, making it more difficult for the teacher to maintain the attention of the whole class.
  • At Five Rivers, children should enter the main pool hall from the changing rooms through the entrance and exit beside the showers.
  • An exception may be made for children in the learner pool, who are generally younger and may still require additional parental support.
  • Any other exceptional circumstances should be discussed with the teacher or Swim School Manager before the lesson.
  • White, Red, Green and Black Rays lessons are 30 minutes long.
  • Pre-Competitive lessons are 60 minutes long.
  • Five Rivers Leisure Centre: Sundays between 17:00 and 19:00.
  • Godolphin School: Tuesdays and Thursdays between 18:10 and 19:10.
  • Five Rivers Leisure Centre
    • 30 lessons per year.
    • £26.25 per month for 30-minute lessons.
    • £39.38 per month for 60-minute lessons.
  • Godolphin School
    • 40 lessons per year.
    • £35.00 per month for 30-minute lessons.
    • £52.50 per month for 60-minute lessons.
  • Invoices are issued on the first day of each month and paid by Direct Debit.
  • The annual fee is divided equally over 12 monthly payments.
  • A deposit equal to one month’s fee is charged upon registration.
  • One clear month’s notice is required to cancel lessons.
  • If suitable classes are full, we can add your child to our waiting list.
  • It can be difficult to predict how long it will take for a place to become available, as this depends on the number of swimmers waiting and how quickly spaces arise.
  • When a suitable space becomes available, places are offered in the order that swimmers joined the waiting list.
  • We may contact you about a place that is not at your preferred time. You are welcome to decline the offer and remain on the waiting list without affecting your position.